Documentation
Admin Docs & Support
Learn what admins can do in Groupwide, understand member-facing areas of the app, and contact support from one place.
For admins
Run groups and keep records current
Create groups, manage members, update cycles, review archives, and keep community operations moving.
For members
Understand the member status view
Members check status and contribution history using secure, public group lookup pages.
For support
Escalate when docs are not enough
Use the support form below when you need help with a real workflow, account issue, or setup question.
Browse by workflow
Open a focused guide for the job you are trying to complete right now.
Admin Basics
GuideSet up groups, manage admins, and keep your community workspace organized from the dashboard.
Inviting & Joining
GuideGenerate secure invite links, customize onboarding messages, and guide members through the 3-step join flow.
Accounts & Dashboard
GuideSet up your admin profile, complete account registration, and navigate the unified dashboard.
Payments and Cycles
GuideTrack contribution status, cycle resets, archives, and statements across your active savings groups.
Archives and Records
GuideUse archived cycles, notes, and export tools to keep a clear operating history for your community.
Feature map
A quick view of the main admin and member-facing areas in the product.
Group Management
Create groups, edit settings, manage members, and share public status pages.
Archives
Review historical cycles, attach notes, and maintain operational records.
Member Status
Members access public pages to search names and verify balances/contributions.
Contact Support
Need help with something the docs do not cover yet? Send a message directly from the admin help center.
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